Primary Health Care Unit Team Leader

About this role

Medical Teams Calling Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world. Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates' eligibility thorough background checks, police clearance, and professional reference check processes. JOB SUMMARY The Primary Health care unit Team Lead will contribute to the calling of Medical Teams International by providing leadership and oversight to the health facility and its staff, ensuring effective delivery of essential health services in line with national guidelines and Medical Teams’s standards. The position ensures high-quality, integrated primary health care service delivery to the community, including refugees, IDPs, and host populations, in accordance with national health policies and Medical Team’s humanitarian standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide overall and supervision of health facility staff and ensure delivery of essential health services including OPD, MCH, SRH, nutrition, pharmacy, laboratory, and MHPSS. Lead and manage day-to-day activities of the health facility, ensuring quality, timely, and patient-centered care. Supervise and provide technical support to multidisciplinary teams including nurses, midwives, pharmacists, and other frontline workers. Coordinate the implementation of integrated health services including outpatient, maternal and child health, nutrition, SRH, MHPSS, and referrals. Ensure the facility complies with national and Medical Team’s protocols, including infection prevention and control (IPC), waste management, and rational drug use. Plan and lead regular staff meetings, clinical audits, and performance reviews to promote teamwork and accountability. Manage medical supplies and ensure timely stock requests, accurate consumption tracking, and proper storage. Oversee patient flow and triage systems to reduce waiting time and improve service efficiency. Lead data collection, HMIS reporting, and ensure accuracy, timeliness, and completeness of health information and activity reports. Support capacity building of staff through mentoring, coaching, and identification of training needs. Liaise with local health authorities, community leaders, and partners to strengthen referral networks and community engagement. Collaborate with Woreda Health Offices and other health actors for effective referral systems, disease surveillance, and health campaigns. Support emergency preparedness and response activities as needed. Maintain staff performance evaluation, attendance, and ensure all staff are working in line with professional conduct of Medical Teams and MoH standards. Serve as a role model in providing compassionate, respectful, and ethical healthcare. Coordinate outreach and health promotion activities with the community and health extension workers. Ensure rational use of drugs such that only essential medications are prescribed and avoid overprescription. Ensure compassionate and respectful care will be provided to all patients who present to the clinic. Maintain a clean and safe working environment, disposing of waste and sharps appropriately. Support the integration of accountability practices into program activities by following established procedures during planning, implementation, monitoring, and reporting. Help ensure that accountability is reflected in day-to-day tasks, team interactions, and when working with partners or communities. Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding.