Microwave Service Engineer

About this role

Job Responsibilities Travel to the frontline as a microwave transmission delivery technical engineer (TE/TL/TD/SA) to take charge of onsite or remote delivery of microwave transmission projects, including link planning, equipment installation, antenna alignment, commissioning, cutover, upgrade and expansion. Provide technical assurance for the onsite delivery of microwave transmission projects, identify and resolve delivery risks and issues, and undertake key project responsibilities, including technical solution development, technical issue and risk management, and technical change. Be responsible for customer support in SLA, including parameter configuration, frequency and capacity adjustment, patch upgrade, version iteration, service cutover, and regression verification. Strictly control change risks to ensure zero impact on services. Take part in customer training, skill transfer to internal employees, and knowledge accumulation (including local employee cultivation and personnel echelon building) in the project team or team. Fully communicate with the customer during delivery/SLA project and be responsible for successful project delivery and customer satisfaction.