Case Management Officer

About this role

EHF-Funded Humanitarian Project | Amhara Region Union of Ethiopian Women and Children Associations (UEWCA) is a non-governmental, apolitical and non-religious consortium of civil society organizations (CSOs) working to advance the rights and well-being of women, girls and children. Established in 2010, UEWCA is engaging in women’s and girls’ empowerment, child well-being, socioeconomic development, climate change and humanitarian response and gender equality across Ethiopia’s regional states and city administrations.UEWCA intends to execute a project entitled Integrated WASH, Agriculture, Protection and Multi-Purpose Cash Response to Acute Malnutrition and Public Health Risks in selected Woredas of Amhara Region to respond to the interconnected humanitarian needs of vulnerable and crisis-affected populations in Ebnat Woreda in South Gondar Zone and East Belesa and Kinfaz Begela Woredas in Central Gondar Zone, Amhara Region. The intervention addresses the effects of conflict, displacement, drought and climate-related shocks, which have disrupted livelihoods, limited access to essential services and increased protection risks. The project will deliver integrated WASH, agriculture, protection and multi-purpose cash assistance, to reach vulnerable and crisis-affected people. Case Management Officer (3 Positions) Duty station: Target woredas in Amhara Region (one officer per assigned woreda) Reports to: Regional Coordinator Key responsibilities: Provide survivor-centred, confidential, safe and inclusive protection case management services in line with approved guidelines. Identify and assess protection concerns, develop individualized case action plans, provide follow-up and facilitate safe referrals to appropriate services. Maintain secure, accurate and confidential case files and service records, sharing information only with authorized persons and with appropriate consent. Coordinate with relevant service providers and protection actors, including GBV and child protection services, as appropriate to the role and training. Support protection monitoring, community awareness, referral pathway updates and access to MHPSS or other specialized services. Apply do-no-harm, informed consent, confidentiality, best interests of the child, safeguarding and PSEA principles; escalate urgent safety concerns through established procedures. Prepare anonymized activity reports and contribute to monitoring without disclosing identifying survivor information.