EV Service Technicians

About this role

Position Overview We are looking for an Electrical Vehicle Technicans to support the after-sales operations of our Electric Vehicles (EVs) in Ethiopia.The candidate should have practical experience in the Electrical & Electronics industry and a good understanding of electrical systems, electronic components, wiring, controllers, sensors, batteries and troubleshooting. Key Responsibilities 1. EV Electrical & Electronic Troubleshooting Diagnose electrical and electronic problems in EVs. Troubleshoot issues Identify root causes of electrical/electronic failures. Guide technicians in systematic fault diagnosis and rectification. Use multimeters, thermal testers, diagnostic tools and other electrical testing equipment. 2. EV After-Sales Support Provide technical support to dealers and service centres. Assist technicians in resolving difficult electrical/electronic complaints. Support field troubleshooting and breakdown cases. Coordinate with the technical team/manufacturer for unresolved technical issues. Maintain records of recurring technical problems. Recommend corrective and preventive actions. 3. Battery & Charging System Support Support diagnosis of EV battery-related complaints. Check battery voltage, connections and related electrical parameters. Support BMS-related troubleshooting. Assist in identifying charging-related problems. Diagnose charger, charging socket, cable and related electrical issues. Ensure proper safety procedures are followed during battery and high-voltage system work. 4. Field Support Visit dealers, workshops and customer locations when required. Investigate major or repeated vehicle complaints. Support technical campaigns and product improvement activities. Assist during new EV/product launches. Conduct technical inspections and service audits. 7. Spare Parts & Technical Coordination Identify electrical/electronic spare-parts requirements. Coordinate with the spare-parts team for availability of critical components. Identify fast-moving and critical electrical components. Maintain a list of recurring failed components. Provide technical input for spare-parts planning.